Who they are
A Boston-based SaaS company
Fidelity Health Marketplace, 401(k), and Payroll
We heard from
Sissy Ciavattone, Accountant
Reducing costs by offering choice
Gryphon only offered one health plan through their previous broker. The cost and administrative burden of offering more than one plan held them back from providing more choices.
How we helped
A Fidelity Health Marketplace licensed insurance broker showed Sissy that through our platform, she could actually offer more plans with less manual administrative work. The company is now saving money since employees can “right-size” their plans and choose the coverage that’s right for them, avoiding overspending.
“The big problem was the administration. Now that it’s taken out, we can offer more plan choice.”
Relieving the burden on HR
Sissy took over HR duties when a coworker left the company, and it was a full-time job that she didn’t always have time for.
“I wear many hats. If I had a new hire, I had to put them into payroll, medical, dental, LTD, and after 90 days, into 401(k). Everything was manual and I had to remember all the steps. It was an administrative nightmare.”
How we helped
With Fidelity Health Marketplace and payroll working together, Sissy now only has to input new hire information into one system. Payroll deductions are automatically taken care of for her.
“Fidelity helps a lot – everything just goes in to payroll once, saving me tons of time.”
Keeping employee benefits in one place
Instead of remembering many separate logins, employees can now experience an all-in-one online benefits experience, along with support from Fidelity Health Marketplace’s knowledgeable call center team.
“People are resistant to change. But once we rolled Fidelity Health Marketplace out everybody loved it. It brought all their benefits together in one place and the customer service has been excellent.”