Frequently Asked Questions

What are my options to fund my employees' health benefits?

You can choose to pay a fixed amount per benefit, or elect to pay a percentage of the benefit's cost. For medical plans, you can elect to cover a different fixed amount or percentage of cost based on plan type.

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How does Fidelity Health Marketplace determine my insurance rates? Do you pool my employees with others?

We don’t determine your rates, individual insurance providers do. Insurance providers will use information about your company, including size and possibly previous claims history, to determine your rates. We do not pool companies to determine rates.

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Is the Fidelity HSA® available through Fidelity Health Marketplace?

Yes, one of the many great features of our platform is that you can offer the Fidelity HSA® (when offering qualifying high deductible plans). 

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Will I have to change my insurance provider if I decide to use Fidelity Health Marketplace?

Not necessarily. We offer many of the top national and regional insurance carriers on our platform.  Contact us to learn more. 

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What types of benefits can I offer through Fidelity Health Marketplace?

Health insurance is just one of many benefits that can be offered through our platform.  Check out our Products and Services section for a comprehensive list of all the available benefits.

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How does Fidelity Health Marketplace partner with the payroll company I use?

We will provide you with all of the information your payroll provider will need to make the appropriate paycheck deductions. If you currently use Fidelity for payroll services, payroll deductions will take effect automatically once your plan year begins.

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What’s the relationship between Fidelity Health Marketplace and Fidelity Investments?

Fidelity Health Marketplace is a Fidelity Investments company.

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1.What are my options to fund my employees' health benefits?

You can choose to pay a fixed amount per benefit, or elect to pay a percentage of the benefit's cost. For medical plans, you can elect to cover a different fixed amount or percentage of cost based on plan type.

2.How does Fidelity Health Marketplace determine my insurance rates? Do you pool my employees with others?

We don’t determine your rates, individual insurance providers do. Insurance providers will use information about your company, including size and possibly previous claims history, to determine your rates. We do not pool companies to determine rates.

3.Is the Fidelity HSA® available through Fidelity Health Marketplace?

Yes, one of the many great features of our platform is that you can offer the Fidelity HSA® (when offering qualifying high deductible plans). 

4.Will I have to change my insurance provider if I decide to use Fidelity Health Marketplace?

Not necessarily. We offer many of the top national and regional insurance carriers on our platform.  Contact us to learn more. 

5.What types of benefits can I offer through Fidelity Health Marketplace?

Health insurance is just one of many benefits that can be offered through our platform.  Check out our Products and Services section for a comprehensive list of all the available benefits.

6.How does Fidelity Health Marketplace partner with the payroll company I use?

We will provide you with all of the information your payroll provider will need to make the appropriate paycheck deductions. If you currently use Fidelity for payroll services, payroll deductions will take effect automatically once your plan year begins.

7.What’s the relationship between Fidelity Health Marketplace and Fidelity Investments?

Fidelity Health Marketplace is a Fidelity Investments company.